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Best Totango AI Alternatives in 2026 | ListAi.cc

HomeAlternativesTotango AI Alternatives

Finding alternatives for

Totango AI

Composable customer success platform with AI-driven health scoring and lifecycle automation.

FreemiumFree starter plan; paid plans from $249/month4.3 / 5.0🎧 Customer Support

Visit Totango AI

Why look for Totango AI alternatives?

Pricing concerns

Find tools that offer similar capabilities at a lower price point or with more generous free tiers.

Feature gaps

Discover alternatives that may offer specific features or integrations that better match your workflow.

Different needs

Your use case might be better served by a tool designed for a more specific audience or industry.

Best Totango AI Alternatives

44 alternatives in Customer Support

Customer Support

AI-first customer service platform

chatbot

More Alternatives by Similar Tags

Tools from other categories that share similar capabilities with Totango AI

Data & Analytics

Predictive analytics platform that uses SQL-based AI to give business analysts forecasting superpowers.

predictive analyticsSQL AIchurn prediction

Paid4.3

Quick Comparisons: Totango AI vs...

Totango AI vs Intercom AI Totango AI vs Cognigy Totango AI vs Gainsight AI Totango AI vs Intercom Fin Totango AI vs Ada Totango AI vs Kore.ai

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Help the community discover great AI tools. Submit a tool and it will appear as an alternative in relevant comparisons.

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customer successSuccessBlayshealth scoringchurn predictionlifecycle automationCSM tools

help-desk

ai-agent

How it compares

Pricing

PaidvsFreemium

Rating

4.5vs4.3+0.2

Shared tags

None

Customer Support

Cognigy is an enterprise conversational AI platform for customer and employee service automation, enabling the creation of sophisticated AI voice and chat agent

conversational AIvoice AIcontact centerchatbot

How it compares

Pricing

PaidvsFreemium

Enterprise pricing; contact sales

Rating

4.5vs4.3+0.2

Shared tags

None

Customer Support

AI-powered customer success platform for reducing churn and driving net revenue retention.

customer successchurn preventionhealth scoreNRR

How it compares

Pricing

ContactvsFreemium

Enterprise pricing; contact sales

Rating

4.5vs4.3+0.2

Shared tags

customer success

Customer Support

AI customer service agent that resolves support tickets automatically.

customer-servicechatbothelpdeskautomation

How it compares

Pricing

PaidvsFreemium

$0.99 per resolution, included in Intercom plans from $39/mo

Rating

4.4vs4.3+0.1

Shared tags

None

Customer Support

Ada is an AI-powered customer service automation platform that enables brands to deliver personalized, multilingual support experiences at scale without relying

chatbotcustomer automationno-codemultilingual

How it compares

Pricing

PaidvsFreemium

Enterprise pricing; contact sales

Rating

4.4vs4.3+0.1

Shared tags

None

Customer Support

Kore

virtual assistantIVAconversational AImultilingual

How it compares

Pricing

PaidvsFreemium

Enterprise pricing; contact sales

Rating

4.4vs4.3+0.1

Shared tags

None

Customer Support

Ultimate is a customer support automation platform that uses generative AI to automate text-based customer service interactions across chat, email, and messagin

support automationAI agentZendeskchat automation

How it compares

Pricing

PaidvsFreemium

Now part of Zendesk; enterprise pricing through Zendesk

Rating

4.4vs4.3+0.1

Shared tags

None

Customer Support

AI customer service automation for enterprises

enterpriseautomationmultilingual

How it compares

Pricing

PaidvsFreemium

Rating

4.4vs4.3+0.1

Shared tags

None

Customer Support

Real-time customer success platform that helps SaaS businesses fight churn and grow expansions.

customer successchurn reductionreal-time trackinghealth scoring

How it compares

Pricing

ContactvsFreemium

Mid-market and enterprise pricing; contact sales

Rating

4.4vs4.3+0.1

Shared tags

customer successhealth scoring

Customer Support

AI customer support helpdesk for e-commerce brands

ecommerceshopifyautomatehelpdesk

How it compares

Pricing

PaidvsFreemium

Rating

4.4vs4.3+0.1

Shared tags

None

Customer Support

Enterprise AI-powered customer service automation platform.

enterpriseautomationmultichannelcustomer-service

How it compares

Pricing

ContactvsFreemium

Custom enterprise pricing

Rating

4.3vs4.3Same

Shared tags

None

Customer Support

AI customer support automation for enterprise contact centers

enterpriseticket-automationzendeskfreshdesk

How it compares

Pricing

PaidvsFreemium

Rating

4.3vs4.3Same

Shared tags

None

Customer Support

Enterprise AI customer service automation platform

enterpriseno-codedeflectionautomation

How it compares

Pricing

PaidvsFreemium

Rating

4.3vs4.3Same

Shared tags

None

Customer Support

Netomi is an AI customer service platform that uses advanced natural language understanding to automatically resolve customer queries across email, chat, messag

AI customer serviceemail automationchat automationomnichannel

How it compares

Pricing

PaidvsFreemium

Enterprise pricing; contact sales

Rating

4.3vs4.3Same

Shared tags

None

Customer Support

Build AI chatbots trained on your website and documents

custom-chatbotno-codewebsiteknowledge-base

How it compares

Pricing

FreemiumvsFreemium

Rating

4.3vs4.3Same

Shared tags

None

Freshdesk Freddy AI

Customer Support

Freshdesk Freddy AI is the AI engine embedded across the Freshworks customer support suite, providing intelligent automation for helpdesk tickets, chat, and age

helpdesk AIticket automationagent copilotchatbot

How it compares

Pricing

FreemiumvsFreemium

Included in Freshdesk plans; advanced Freddy features in Growth+ plans from $15/agent/month

Rating

4.3vs4.3Same

Shared tags

None

Customer Support

Tidio's Lyro AI chatbot that resolves customer queries automatically

lyroai-chatbotecommercelive-chat

How it compares

Pricing

FreemiumvsFreemium

Rating

4.3vs4.3Same

Shared tags

None

Customer Support

LiveChat with AI-powered response suggestions and chatbots

reply-suggestionssentiment-analysischatbottagging

How it compares

Pricing

PaidvsFreemium

Rating

4.3vs4.3Same

Shared tags

None

Customer Support

People-centered AI customer service platform

people-centeredconversation-historysidekick-airetail

How it compares

Pricing

PaidvsFreemium

Rating

4.3vs4.3Same

Shared tags

None

Customer Support

Knowmax is an AI-powered knowledge management platform for customer support teams that structures institutional knowledge into decision trees, visual guides, an

knowledge managementdecision treesagent assistself-service

How it compares

Pricing

PaidvsFreemium

Enterprise pricing; contact for demo

Rating

4.3vs4.3Same

Shared tags

None

Customer Support

People-centered AI customer service platform

customer-viewai-sidekickomnichannelretail

How it compares

Pricing

PaidvsFreemium

Rating

4.3vs4.3Same

Shared tags

None

Customer Support

AI customer support automation for e-commerce brands

e-commerceorder-trackingreturnsshopify

How it compares

Pricing

PaidvsFreemium

Rating

4.2vs4.3-0.1

Shared tags

None

Crescendo AINEW

Customer Support

Fully managed AI customer service solution

managed-servicehybrid24-7human-oversight

How it compares

Pricing

PaidvsFreemium

Rating

4.2vs4.3-0.1

Shared tags

None

Customer Support

AI-enhanced customer support platform with intelligent triage.

helpdeskticketingcustomer-serviceautomation

How it compares

Pricing

PaidvsFreemium

AI add-on $50/agent/mo on top of Zendesk plans

Rating

4.2vs4.3-0.1

Shared tags

None

Customer Support

Capacity is an AI-powered support automation platform that connects a company's entire knowledge base, CRM, and internal systems into an intelligent chatbot tha

support automationknowledge basechatbotinternal helpdesk

How it compares

Pricing

PaidvsFreemium

Plans from $49/month; enterprise pricing available

Rating

4.2vs4.3-0.1

Shared tags

None

Customer Support

AI-powered helpdesk for growing businesses

helpdeskticketingautomation

How it compares

Pricing

FreemiumvsFreemium

Rating

4.2vs4.3-0.1

Shared tags

None

Customer Support

Generative AI for IT service desk and customer service

itsmit-servicehrenterprise

How it compares

Pricing

PaidvsFreemium

Rating

4.2vs4.3-0.1

Shared tags

None

Help Scout AINEW

Customer Support

Help Scout's AI Summarize and Assist for faster support

conversation-summarizereply-draftingknowledge-basebrand-voice

How it compares

Pricing

PaidvsFreemium

Rating

4.2vs4.3-0.1

Shared tags

None

Customer Support

Inbenta is an AI platform for customer experience automation that uses patented natural language processing and neuro-symbolic AI to understand customer intent

NLPchatbotknowledge baseself-service

How it compares

Pricing

PaidvsFreemium

Enterprise pricing; contact sales

Rating

4.2vs4.3-0.1

Shared tags

None

Customer Support

Thankful is an AI customer service agent platform designed specifically for retail and ecommerce brands, providing AI-powered automation for customer emails, ch

ecommerce supportemail automationAI agentShopify

How it compares

Pricing

PaidvsFreemium

Enterprise pricing; contact sales

Rating

4.2vs4.3-0.1

Shared tags

None

Customer Support

AI-powered CRM for high-volume customer service

crmhigh-volumeai-agent

How it compares

Pricing

PaidvsFreemium

Rating

4.2vs4.3-0.1

Shared tags

None

Customer Support

Zendesk-native AI automation for customer support

zendeskautomationintentgenerative

How it compares

Pricing

PaidvsFreemium

Rating

4.2vs4.3-0.1

Shared tags

None

Freshdesk AINEW

Customer Support

Freshdesk's Freddy AI for ticket resolution and agent assistance

freddy-aiticket-resolutionself-servicesentiment

How it compares

Pricing

FreemiumvsFreemium

Rating

4.2vs4.3-0.1

Shared tags

None

Customer Support

AI customer support directly inside Gmail

gmailshared-inboxemail-supportcollaboration

How it compares

Pricing

FreemiumvsFreemium

Rating

4.2vs4.3-0.1

Shared tags

None

Customer Support

Generative AI for customer support teams

deflectiontriageassist

How it compares

Pricing

PaidvsFreemium

Rating

4.2vs4.3-0.1

Shared tags

None

Customer Support

AI help center that predicts and resolves customer questions

help-centerself-serviceknowledge-gapsprediction

How it compares

Pricing

FreemiumvsFreemium

Rating

4.1vs4.3-0.2

Shared tags

None

Customer Support

AI chatbot builder for lead generation and customer support

lead-generationlanding-pageformsconversational

How it compares

Pricing

PaidvsFreemium

Rating

4.1vs4.3-0.2

Shared tags

None

Customer Support

AI-powered messaging platform for customer support

messagingfreddy-aimultichannelfreshworks

How it compares

Pricing

FreemiumvsFreemium

Rating

4.1vs4.3-0.2

Shared tags

None

Customer Support

AI chatbot and live chat platform for customer support

live-chatdialogflowhandoffhybrid

How it compares

Pricing

FreemiumvsFreemium

Rating

4.0vs4.3-0.3

Shared tags

None

Customer Support

AI-powered cloud contact center platform

contact-centersentimentagent-assistquality-monitoring

How it compares

Pricing

PaidvsFreemium

Rating

4.0vs4.3-0.3

Shared tags

None

Customer Support

AI IT helpdesk automation in Slack and Teams

it-helpdeskslackteamsautomation

How it compares

Pricing

PaidvsFreemium

Rating

4.0vs4.3-0.3

Shared tags

None

Customer Support

AI chatbot platform for small business customer support.

chatbotlive-chate-commercesmall-business

How it compares

Pricing

FreemiumvsFreemium

Free tier, Starter $29/mo, Growth $59/mo, Tidio+ $749/mo

Rating

4.0vs4.3-0.3

Shared tags

None

Customer Support

AI support suite with chatbot, ticket AI, and knowledge base

chatbotticket-deflectionknowledge-baseall-in-one

How it compares

Pricing

FreemiumvsFreemium

Rating

4.0vs4.3-0.3

Shared tags

None

Customer Support

AI chatbot and live chat for customer support

chatbotlive-chatdialogflowhandoff

How it compares

Pricing

FreemiumvsFreemium

Rating

4.0vs4.3-0.3

Shared tags

None

Retention Science AINEW

Marketing & SEO

AI-powered customer retention platform that predicts churn and automates personalized lifecycle campaigns.

customer retentionchurn predictionlifecycle marketing

Paid4.3