Zendesk-native AI automation for customer support
Ultimate is a Zendesk-native AI platform that automates customer support conversations across chat, email, and social. Uses generative AI to understand intent and resolve tickets, with seamless human handoff when needed.
AI-first customer service platform
Cognigy is an enterprise conversational AI platform for customer and employee service automation, enabling the creation of sophisticated AI voice and chat agent
AI-powered customer success platform for reducing churn and driving net revenue retention.