Toast AI

Toast is the leading restaurant-specific point-of-sale and management platform, serving over 112,000 restaurants with an AI-enhanced suite that spans ordering, kitchen operations, marketing, payroll, and business analytics. Toast's AI capabilities include smart menu engineering analytics that identify top-performing items, margin analysis that highlights which dishes drive profitability, and demand forecasting that helps operators staff appropriately and order inventory to minimize waste. Toast's AI-powered marketing suite sends automated, personalized email and SMS campaigns to loyalty members based on visit frequency and order history. The platform's Sift feature uses AI to detect fraudulent transactions and chargebacks in real time, protecting restaurant revenue from payment fraud. Toast's labor management AI predicts staffing needs by combining historical sales data with weather, events, and seasonality factors. From quick-service chains to fine dining establishments, Toast has become the technology backbone of the modern restaurant industry.