Pendo AI
AI-powered product experience platform combining analytics, in-app guidance, and user feedback.
About Pendo AI
Pendo is a product experience platform that combines product analytics, in-app guidance, and user feedback collection to help software companies improve adoption, reduce churn, and align product development with user needs. Its AI capabilities include AI-generated in-app guides that help users discover features based on their behavior, predictive NPS and retention models, and Pendo AI, a suite of generative AI features that automatically generates guide content, summarizes session feedback themes, and produces product analytics narratives. Pendo's Roadmaps feature connects user feedback data directly to product planning, enabling teams to prioritize features based on quantified user demand. The platform's guides and tooltips work inside the product without requiring engineering support, making it particularly valuable for growth and product teams that need to move quickly. Companies including Salesforce, Verizon, and ABB use Pendo to systematically improve product adoption and user experience.